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Role Summary/Purpose

The RLS Dispatcher will be providing direct support to our field operations. By ensuring communication flows to and from our Field Technicians accurately, timely and consistently. The Dispatcher will manage calls coming into the Odessa Multi Model Operations Services Center, create work orders for operations events, and coordinate with Field Managers on technician assignments.

Essential Responsibilities

In the role of RLS Dispatcher you will:

  • Manage and dispatch calls in a courteous, professional manner
  • Prepare Bills of Lading for material transport
  • Maintain proper paperwork in compliance with GE documentation Retention Policy
  • Consolidate orders based on delivery location, by customer
  • Create work orders and work with Field Managers to assign technicians
  • Make wellness calls to Field Service Technicians (FSTs) to ensure field operations resources are safe
  • Effectively interact and communicate with management, team members, and customers
  • Maintain working relationship with corporate counterparts and colleagues in other Service Centers to stay informed about best practices and expectations
  • Communicate and make recommendations based on information gathered
  • Utilizes software programs (SAP, Outlook Excel, and Word) to perform duties and responsibilities
  • Perform other related duties as assigned or indicated by responsibilities
  • Qualifications/Requirements

  • High School Diploma / GED from an accredited school or institution
  • Minimum 3 years of Dispatch / customer service experience
  • Minimum 2 years of Pumping unit experience

    Eligibility Requirements:

  • Ability and willingness to work overtime, weekends and holidays, as required
  • Additional Elgibility Qualifications

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics

  • Knowledge of DOT and other governmental transportation policies and procedures
  • Ability to organize work flow and use time efficiently
  • Ability to show strong attention to detail
  • Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands
  • Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
  • Maintain a valid Driver’s License
  • Pumping Unit or Roustabout experience

    GE looks for innovation everywhere. For 130 years, GE has been at the forefront of innovation, but finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the solution! Not just imagining. Doing. GE works.
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  • Wage

    DOE

    Experience

    Any

    Type

    Full-time